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October 1, 2016

Canada Post customer service

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Contact Canada Post

@canadaposthelps

Available Monday to Friday, 8 a.m. – 6 p.m. ET

Need help? @canadaposthelps

Need help? @canadaposthelps

Canada Post

Available Monday to Friday, 8 a.m. – 6 p.m. ET

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Canada Post Phone Number

Help with:

  • Delivery status of a trackable item
  • Residential mailboxes
  • Postage rates
  • Sending and receiving mail
  • Email marketing: inquiries and unsubscribing
Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-866-607-6301

Outside of Canada:
416-979-3033

Canada Post online shopping

Shopping on Canadapost.ca Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-877-632-6347

epost™

Support available 24 hours a day, every day
1-877-376-1212

 

Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-800-563-0444

Philatelic inquiries

Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-800-565-4362

Postal code information

$1.25 per call (maximum of 3 postal codes) Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-900-565-2633

Technical support desk

Technical support for our electronic mailing and shipping tools (EST), online business centre and usernames and passwords. Support available 24 hours a day, every day
1-866-511-0546

Solutions for Small Business™

Have your card number ready when you call Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-877-262-5762

Questions?

Have a question about…

International delivery
Tracking a parcel
Community mailboxes
Letter delivery issues

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