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Look for the clear search box sitting near the top of the page.
Grab your shipping receipt to find the special numbers.
Write those numbers into the open space carefully.
Click the track button to pull up the newest location of your delivery.
You can also visit the real 4 SIDES website to check your mail in Russia.
Open the internet browser and visit 4sides.ru on your computer or phone.
Find the tracking tool on the very first page they show.
Put your tracking code into their search bar.
Hit enter to read the travel story of your cargo box.
The 4 SIDES company does not make a phone app right now. You do not need to look for one in the store. You can easily just open the internet on your mobile phone and use our tracking page. It loads up super fast, and it saves memory space on your phone.
Sometimes computers break down, or the internet is too slow. If you cannot look up your box online, you have other good ways to get help.
Call the main phone number and ask the desk worker to check their computer.
Send a short email message to the company and ask them where your package is hiding.
Ask the person who sent the box to call the delivery company for you.
Sending cargo takes different amounts of time. Small boxes travel very fast. A huge, heavy box takes more days because it must travel on a slow cargo truck across the country. The workers sort the boxes in a big room before the driver puts them in the delivery van. The local driver will bring the box straight to your front door.
When you look up your secret code, you will see a few short words. Here is what they are trying to tell you.
Order Received: The worker took your box from the sender.
On the Move: Your package is riding in a truck to a new city today.
Sorting Center: The workers are putting your cargo in the correct pile.
Out for Delivery: The delivery driver put your box in his car this morning.
Delivered: Your box is finally safe at your home or business.
Most boxes get a special code so they never get lost. The code for 4 SIDES can look different every time. Sometimes it is a short word with numbers, or just a long line of plain numbers. You can find it printed on your email receipt or the shipping paper.
Sample Number: 4S123456789
Sample Number: 987654321012
Sample Number: AB12345678CD
Sometimes cargo is very late. Here are a few normal reasons why.
Road problems can stop the delivery trucks from driving to your city.
A bad address makes it very hard for the delivery driver to find your exact house.
Sorting mistakes happen when the workers put your box on the wrong truck.
If your package is gone for a long time, talking to a real worker is the best way to get it back.
Phone Number: +7 (495) 543-99-99
Email Address: [email protected]
Helpful Tip: Calling during the early daytime is the best time to reach a real person.
Enter your tracking number to get real-time updates on your parcel