7 Hours Express Tracking

Tracking Your Items with Post Tracking

• Locate the big search box resting near the top of the screen.

• Find the long code printed on your store receipt.

• Write that code perfectly into the search bar.

• Push the blue track button to read the newest news about your delivery.

Using the Official Postal Website

You can also use the real 7 Hours Express website in California to hunt for your mail.

• Open a web browser and visit 7hoursexpress.com on your computer.

• Look for the tracking tool on the home page. They call it "Track Your Shipment".

• Type your tracking numbers into the blank box.

• Hit enter to look at the whole travel story of your box.

Mobile Tracking and Apps

The 7 Hours Express company does not have a phone app right now. You will not find one in the store. But you do not really need an app. You can just open the internet on your mobile phone and use our tracking page. It is very fast, and it does not fill up your phone memory.

Alternative Ways to Stay Updated

Sometimes computers break down, or your house's internet drops. If you cannot look up your box online, you have other very good choices.

• Call the main office phone and ask the friendly desk worker to check their computer for you.

• Send a fast email to the help center and ask them to find your lost box.

• Ask the online store who sent the box to call the delivery company for you.

Helpful Details for Your Shipment

Sending mail takes different amounts of time. This company mostly delivers boxes in Southern California. The big online stores send the boxes to the main office in San Dimas first. Then, the workers sort the boxes in a big room. Finally, the local driver puts them in the delivery van and drives straight to your front door.

What the Status Updates Mean

When you look up your secret code, you will see a few short words. Here is what they are trying to tell you.

• Order Received: The worker took your box from the sender.

• Processing: Your package is being delivered to the main building right now.

• Sorting Center: The workers are putting your box in the correct pile.

• Out for Delivery: The driver put your package in his car to bring to you today.

• Delivered: The worker handed the box to you or left it safely on your porch.

Tracking Number Format

Most boxes get a secret code so they do not get lost. The code for 7 Hours Express is usually a long string of numbers or a short mix of letters and numbers. You can find it printed on your email receipt or the shipping paper.

• Sample Number: 7HE123456789

• Sample Number: 9876543210

• Sample Number: AB12345678CD

Common Issues

Sometimes a package is very late. Here are a few common reasons why.

• Very bad traffic can stop the delivery vans from driving fast on the highway.

• A bad street name makes it very hard for the delivery driver to find your exact house.

• Sorting mistakes happen when the workers put your box on the wrong truck.

How to Contact Support

If your package is gone, talking to a real worker is the best way to fix the problem.

• Main Phone Number: +1-909-737-1777 or +1-951-866-8777

• Email Address: [email protected]

• Main Office: 328 W Arrow Hwy, San Dimas, California.

• Helpful Tip: Call them in the early morning so you do not wait on the phone for a long time.