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Find the search bar sitting right above these words.
Look at your phone message or receipt to get your secret numbers.
Put the numbers into the blank space.
Hit the search button to see exactly where your mail is hiding.
You can also visit the real 99minutos website to track your box.
Open the internet browser and go to 99minutos.com on your screen.
Look for the tracking tool on their very first page.
Type your tracking numbers into the search box.
Press enter to read the full travel story of your box.
Sometimes computers break down, or the internet is too slow. If you cannot look up your box online, you have other good ways to get help.
Send a WhatsApp message on your phone to talk to a real person.
Call the main office phone and ask the desk worker to check their computer.
Write a short email to the company and ask them where your package went.
Sending mail takes different amounts of time. Small boxes travel very fast on the road. A huge, heavy box takes more days because it must ride in a big cargo truck. The workers sort the boxes in a big room before the driver puts them in the delivery van. The local driver will bring the box straight to your front door in Latin America.
When you look up your secret code, you will see a few short words. Here is what they are trying to tell you.
Package Picked Up: The worker took your box from the sender.
In Transit: Your package is riding in a truck to a new city today.
On Hold: The workers stopped your box because of a small problem.
Out for Delivery: The delivery driver put your box in his car this morning.
Delivered: Your box is finally safe at your house.
Most boxes get a special code so they never get lost. The code for 99minutos can look different every time. Sometimes it is a short word with numbers, or just a long line of plain numbers. You can find it printed on your email receipt or the shipping paper.
Sample Number: 99MEX123456789
Sample Number: MX990012345678
Sample Number: 99INTL12345678
Sometimes a package is very late. Here are a few normal reasons why.
Bad storms can stop the delivery trucks from driving to your city.
A bad address makes it very hard for the delivery driver to find your exact house.
No one is home when the driver comes, so they must try again the next day.
If your package is gone for a long time, talking to a real worker is the best way to get it back.
Phone Number (Mexico): (55) 6363-1559
WhatsApp Number: +15557005713
Email Address: [email protected]
Helpful Tip: Use the live chat on their website if you want a fast answer from a real person.
Enter your tracking number to get real-time updates on your parcel