Loading...
Locate Your Tracking Number: Find your 13-character code (e.g., RR123456789CY) on your receipt, email, or label.
Visit PostTracking.org: Go to the homepage and find the search bar.
Enter and Track: Input your number, click "Track," and view real-time location, transit history, and estimated delivery.
Access the Site: Visit cypruspost.post.
Find Track Your Item: Locate the “Track Your Item” section on the homepage.
Input Tracking Number: Enter your 13-character code and click search.
View Status: See detailed updates, from posting to delivery or any holds.
Phone: Call +357 2230 1100 (Mon-Fri, 8 am-3 pm) for verbal updates.
Email: Send your number to [email protected] for emailed status reports.
In-Person: Visit a post office, like 8-10 Markou Drakou, Nicosia, with your number for assistance.
Received: Package accepted and sorted.
In Transit: Moving between facilities or borders.
Customs Clearance: Held for border checks; may require fees or documents.
Out for Delivery: With courier, expected today.
Delivered: Successfully delivered, often with a signature.
Held at Post Office: Awaiting pickup, typically 7-10 days.
No Updates: Transit gaps may cause 3-5 day scan delays; wait, then contact Cyprus Post.
Delayed Delivery: Check status online; if significantly late, call or email for details.
Invalid Tracking Number: Verify digits; numbers older than 3 months may be archived.
Failed Delivery Attempt: Package held at a post office for 7-10 days; arrange redelivery via phone or in person.
Lost/Damaged Parcel: File a claim at a post office with your receipt; insured items may be reimbursed.
Cyprus Post uses a 13-character UPU format: two letters, nine digits, ending with “CY.” Examples:
RR123456789CY: Registered small package.
CX987654321CY: Standard parcel.
EX112233445CY: EMS express.
Domestic Standard: 2-4 business days, 1-2 days in urban areas.
Domestic EMS: 24-36 hours.
Europe (e.g., UK, Germany): 7-14 days standard, 5-7 days EMS.
North/South America, Asia: 14-28 days standard, 7-12 days EMS.
Africa: 14-21 days standard, 7-10 days EMS.
Phone: +357 2230 1100 (Mon-Fri, 8am-3pm).
Email: [email protected].
Address: 8-10 Markou Drakou, Nicosia, open Mon-Fri 8 am-3 pm.
Enter your tracking number to get real-time updates on your parcel