MaltaPost Tracking | Malta Post Track and Trace
About MaltaPost
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How to Track Malta Post with Post Tracking
Locate Your Tracking Number: Find your 13-character code (e.g., RM123456789MT) on your receipt, email, or label.
Enter and Track: Visit PostTracking, input your number, click "Track," and view your real-time location, transit history, and estimated delivery time.
Access Detailed Tracking Info: Tap on your result to open full tracking details, including origin, destination, delivery checkpoints, and any customs updates.
How to Track Malta Post with the Official Website
The Malta Post official website also makes tracking easy. Here’s what to do:
Visit the site: Go to maltapost.com and find the “Track Your Item” option.
Enter your tracking ID: Type your code in the tracking box.
Click Search: The system will show your item’s journey.
View Updates: You’ll see each scan event with time and location. Malta Post keeps records for 15 days after delivery for quick reference.
All details come directly from Malta Post’s own tracking database, ensuring accuracy.
Other Tracking Methods
If online tracking isn’t working or you prefer speaking directly:
Call: +356 2122 4421 or 8007 2244 for general help.
Email: [email protected] for inquiries.
Live Chat: Available at maltapost.com between 8:00 a.m. and 2:30 p.m. on working days.
Business Queries: Contact [email protected] or call +356 2124 2052.
In-person visits: Use the online branch locator to find your nearest post office across Malta and Gozo.
Package Types and Info
Malta Post handles letters, documents, postcards, and parcels of different sizes and weights.
Small items: Up to 2kg, ideal for letters or light gifts.
Larger parcels: Heavier goods, both local and international.
Registered Mail: Offers secure delivery with proof of posting and receipt.
EMS Express: Best for urgent documents or goods.
Choose between Standard (budget-friendly) or Express (fast) options depending on your delivery needs.
Status Updates Explained
Each tracking status gives you an update on your parcel’s journey:
Accepted: Item received at the origin post office.
In Transit: Moving through processing centers or transport hubs.
Customs: Undergoing clearance checks for international mail.
Arrived at Hub: Reached local facility for sorting.
Out for Delivery: With courier, expected soon.
Delivered: Successfully received.
Delayed: Slowed by weather, customs, or logistics.
Tracking Number Format and Sample
Malta Post uses the standard UPU 13-character format—two letters, nine digits, and ending with “MT”.
Examples include:
RM123456789MT – Registered Mail
EE987654321MT – EMS Express
You can find this number on your receipt, shipping label, or confirmation email.
Delivery Times
Delivery speed depends on service and destination:
Domestic: Next-day delivery for letters, 7–14 days for parcels.
International:
Europe: 5–10 days
Asia/Africa: 7–14 days
Americas: 10–15 days
EMS: Usually 2–5 days faster
Allow extra days for weekends or customs handling.
Shipping Costs
Postage rates depend on weight, destination, and service type.
Domestic letters: From €0.30.
Parcels: Based on weight and zone; check Malta Post’s rate calculator for exact prices.
Affordable options are available for both individuals and businesses.
Common Issues and Fixes
Wrong Code: Recheck digits and letters.
No Update: Wait 24–48 hours for system refresh.
Missing Delivery: Ask nearby addresses or contact Malta Post.
Delay: Could be due to customs or flight schedules.
Address Change: Possible before dispatch; call support.
Damage/Loss: File a claim with evidence of posting and item value.
How to Contact Malta Post
Phone: +356 2122 4421 / 8007 2244 / +356 2124 2052
Email: [email protected] / [email protected]
Visit: Branches across Malta and Gozo, locator available on the website.