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Tracking your PostNL parcel with Post Tracking is simple and quick. Follow these steps to stay updated anytime:
Enter your tracking number: Type the full code from your receipt or email, no spaces needed.
Click Track: The system will pull up the latest status in seconds.
View results: See your parcel’s current location, expected arrival, and any status updates.
To use PostNL’s official site:
Go to the Track & Trace section.
Enter your barcode/tracking number (often starting with 3S, 2S, RR, LE, or RX).
Complete any quick security check if prompted.
View updates on delivery date, current location, and more.
This method is ideal for basic checks directly from PostNL.
You can also check parcel status by:
Calling PostNL customer support.
Using social media for quick questions.
Some parcels handled by partner services may show updates through their tools.
For most needs, the official site or app covers everything.
PostNL handles all package types:
Domestic parcels: Up to 150 x 50 x 50 cm.
International parcels: Up to 20 kg.
E-commerce packages: Often shoebox-shaped, max 2 kg.
Insurance and security:
EU shipments: Insured up to €500, with signature on delivery.
Outside EU: Options include basic, tracked, or registered, with insurance up to €200.
Important: Avoid sending restricted items such as certain liquids or batteries.
Here are typical PostNL tracking updates:
On its way: Parcel moving between locations.
Ready for pickup: Parcel is at a nearby point.
Out for delivery: Driver is en route.
Processed at depot: Sorting step completed.
Held at customs: International inspection.
Delivered: Parcel has arrived safely.
Status updates may refresh every few hours, so check regularly.
Most tracking numbers are 13 characters long:
Two capital letters at the start
Nine digits in the middle
Ending with “NL” for the Netherlands
Examples:
Registered mail: RR123456789NL
Sample registered parcel: 3SABC123456NL
Find your tracking number on labels, receipts, or email confirmations.
Domestic (Netherlands): Next business day for parcels (Mon–Sat, up to 9:30 pm). Letters arrive Tue–Sat by 6 pm. No Sunday delivery.
Europe: 1–3 days, depending on distance.
Worldwide: 4–8 days on average; some destinations like the US or Asia may take 15–25 days due to customs.
Express services: Shorten delivery times for urgent shipments.
Delivery can be affected by weather, busy seasons, or customs.
Phone:
Netherlands: 088-2255555
International: +31 900 0990
Business inquiries: 088-8686868
Enter your tracking number to get real-time updates on your parcel