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Add the code: Enter your Singapore Post tracking number in the field.
Tap track: Select the track button to begin the search.
Get the info: View fresh updates on your package’s location, whether it is moving or delivered.
Singapore Post’s website provides a direct way to follow your item. Visit singpost.com and open the Track Items page. Type your tracking number into the box, and you can add up to 20 numbers separated by commas. Select search, and the system shows the current location and past movements. Since it updates as events occur, you can return at any time for new details. It is especially useful for tracking multiple shipments at once.
Singapore Post also lets you subscribe to SMS or email alerts when you send a package, giving you notifications for key steps like dispatch or arrival. You can call their support line for assistance if you prefer voice updates. These options are helpful if you do not want to check the app or website frequently.
Singapore Post offers several service types to fit different needs.
Basic Mail handles letters and light items up to 500g at a low cost but without tracking.
Registered Service covers important documents or small items up to 2kg with tracking included.
Tracked Packet suits small parcels with detailed delivery updates.
Speedpost provides multiple tiers: Economy for low-cost shipments, Standard for next-day delivery in Singapore, Priority for international delivery within two to eight days, and Express for global delivery in one to three days.
Parcel Services handle larger shipments up to 30kg internationally.
E-commerce solutions include warehousing and fulfillment services for online sellers.
Choose based on weight, speed, and destination.
Tracking messages show your package’s journey.
Accepted: The post office has received the item.
In Transit: it is moving between locations.
Arrived at Facility: it reached a processing hub.
Out for Delivery: the courier is bringing it to the address.
Delivered: the item has arrived.
Exported from Departure: it has left Singapore for an overseas destination.
Held for Clearance: Customs is inspecting the item.
These updates help you understand progress and spot delays early.
Singapore Post tracking numbers typically have 13 characters: two letters at the beginning, nine digits, and SG at the end. For example, RR is often used for registered mail, and RA is used for articles. Enter the code exactly as shown to avoid search errors.
Sample Tracking Number
RR123456789SG
Tracking can slow or stall, but most problems are simple to resolve.
If updates are missing, scans may be delayed. Allow some time, especially for international shipments.
Customs, weather, or peak-season volumes can cause delays. Monitor the estimated delivery date.
If the address is incorrect, contact the sender immediately.
If you see “Undeliverable,” the package may be returning, so act quickly.
If tracking shows no movement, the item may be with an overseas partner. Try checking on global tracking sites.
For lost items, file a claim after the official waiting period.
Keep your tracking number secure and check regularly to catch issues early.
If you have questions about a shipment, Singapore Post support is ready to help. Call 1605 locally or +65 6222 5777 from overseas. They are available on weekdays from 8 AM to 8 PM with shorter hours on weekends. Provide your tracking number for faster assistance. You can also email them through the contact form on their website. For in-person help, visit a branch such as their main office at 10 Eunos Road 8. They handle claims, delivery issues, and account inquiries.
Singapore Post keeps the city-state connected with dependable local and international mail services. Our Post Tracking tool adds convenience, helping you monitor your shipments smoothly from start to finish.
Enter your tracking number to get real-time updates on your parcel