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Enter your tracking code – Copy the number from your Shopee order page and paste it into the search field.
Press the Track button – The system loads your shipment details instantly.
Review the results – Check current location, past checkpoints, and estimated arrival time.
You can also track directly through SPX Vietnam:
Visit the Shopee Express Vietnam tracking page.
Enter your tracking number into the search box.
Submit and view the latest movement history, including where the parcel is now and what happens next.
This source updates fastest, straight from the SPX logistics network.
If normal tracking doesn’t show enough detail:
Open the Shopee Help Center inside the app.
Contact customer service for deeper insights.
Agents can view internal logs: delays, routing issues, or courier notes.
SPX Vietnam tracking codes usually follow this pattern:
Start with SPXVN
Followed by a series of digits
Around 12–15 characters total
SPXVN987654321
Make sure yours follows a similar pattern when entering it.
You’ll see different messages as your package moves. Common ones include:
Order Ready – Shipment created but not yet picked up.
Picked Up – SPX has collected the parcel from the seller.
On the Way – Moving between hubs or across regions.
At Local Spot – Arrived at your nearest delivery station.
Heading Out – Courier has it and will deliver today.
Handed Over – Successfully delivered.
Held Up – Address issue, failed delivery, or sorting delay.
Sent Back – Returned to the seller after repeated attempts or problems.
These statuses help you understand the package's exact progress.
The speed depends on distance, load, and selected service:
Major cities (Hanoi, HCMC): 1–3 days
Long-distance or remote areas: 3–7 days
Standard service: Typically 1–5 working days
Express options: Faster, often cutting 1–2 days
Peak seasons: 11.11, 12.12, Tet holidays may cause slight delays
For example, Hanoi → Ho Chi Minh City usually takes 2–4 days with standard SPX.
SPX Vietnam offers several delivery choices:
Quick Send – Faster delivery in big cities.
Standard Delivery – Affordable option with full tracking.
Cash on Delivery (COD) – Pay when the item arrives.
Easy Returns – Simplified return process if an item is incorrect or damaged.
All services come with full tracking.
Small problems may occur, but most are easy to solve:
No update for 1–2 days: Parcel may be in transit or at a busy hub. Check again after 24–48 hours.
Tracking number not found: Make sure digits are correct or wait a few hours after seller dispatch.
Delivery late: Could be bad weather, peak load, or sorting delays—check Shopee messages.
Marked delivered but not received:
Check your mailbox, neighbors, or front desk
Contact Shopee support quickly
Damaged item: Take photos and file a report in the app.
Incorrect address: Hard to change after dispatch, but contact Shopee immediately—sometimes the hub can adjust before delivery.
Keep your tracking code and Order ID ready for faster support.
Need help? Try these channels:
Hotline: 1900 1221 (24/7 support)
Email: [email protected]
Enter your tracking number to get real-time updates on your parcel