Taiwan Post Tracking

How to Track Taiwan Post with Post Tracking

1. Enter your tracking number: Type the code from your receipt, shipping label, or confirmation email.

2. Initiate the search: Click the Track button to retrieve shipment details immediately.

3. Examine the updates: View the current location, transit progress, and estimated delivery.

Tracking on the Official Taiwan Post Website

For official updates, visit post.gov.tw:

• Navigate to the “Tracking Service” section under postal services.

• Enter your tracking number and submit.

• You’ll see the parcel’s journey, including acceptance, transit points, and delivery status.

This gives direct, accurate, and real-time information from Taiwan Post.

Other Tracking Options

• Phone support: Call customer service for verbal updates on your shipment.

• Local branches: Visit a nearby Taiwan Post office with your tracking number for in-person assistance.

• International shipments: Once abroad, tracking may continue on partner postal networks.

Taiwan Post Package Details

Taiwan Post handles a wide range of shipments:

• Letters: Lightweight items under 50 grams.

• Parcels: Up to 30 kg for EMS and international shipments.

• Domestic service: Standard dimensions apply.

• International service: Requires customs declarations; hazardous materials like explosives, flammables, or narcotics are prohibited.

• Registered mail: Adds extra security with delivery confirmation.

• Commercial shipments: Invoices must be included.

Proper packaging is essential to avoid damage during transit.

Common Status Updates

Tracking updates are clear and informative:

• “Accepted” – Parcel received at the post office.

• “In Transit” – Moving between facilities.

• “Processed” – Sorted at regional hubs.

• “Out for Delivery” – En route to your address.

• “Delivered” – Successfully delivered.

• “Customs Cleared” – For international shipments undergoing border inspection.

These updates help you anticipate delivery and detect issues early.

Taiwan Post Tracking Number Format and Examples

Taiwan Post numbers follow the Universal Postal Union (UPU) standard, ensuring global compatibility:

• Format: Two capital letters (service type) + nine digits + “TW” (country code).

• Service codes:

  • CP – Standard parcel

  • EE – EMS express

  • RR – Registered mail

Examples:

• CP123456789TW – Standard parcel

• EE987654321TW – EMS express

• RR112233445TW – Registered mail

• RF026609173TW – Registered items

Always enter the full tracking number exactly to ensure accurate results.

Typical Delivery Times

• Domestic: Letters often arrive the next day; parcels usually take 1–3 days.

• Asia (international EMS): 3–7 days.

• Europe: 7–14 days.

• Americas: 21–30 days via standard service.

• Customs inspections or deliveries to remote areas may add extra time.

Frequent Issues and Quick Fixes

• No updates: Wait 24–48 hours or confirm the tracking number is correct.

• Customs delays: Common for international shipments; contact the sender if needed.

• Damaged items: Report within 8 days with photos and documentation.

• Missed deliveries: Items may be redirected to branches; check notifications.

• Prohibited items: Will be returned; review guidelines before sending.

Most issues are resolved quickly with proactive steps.

How to Contact Taiwan Post

• Phone: +886 800 700 365 (voice service) or (04) 2328 4200 (payment inquiries)

• Branches: Visit local offices during business hours.

• Website: Use online contact forms for inquiries.