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Enter your tracking number in the field on the page.
Click the Track button to view your shipment details.
Review the results, including travel history, timestamps, and recent scan points.
Visit the TTPost Website: Open their official site and go to the tracking section.
Enter Your 13-Character Code: Type in your tracking number and submit.
See Key Updates, Including:
Acceptance details: When and where the item was first received
Processing & Transfers: Movements between TTPost facilities
Customs Stages: For international parcels entering or leaving customs
Delivery or Pickup Status: Final delivery confirmation or pickup instructions
You can also track using alternative channels:
Email alerts: Sign up on their website to receive automatic status updates.
Tracking hotline: Call 800-TRAK (8725), give your tracking number, and get a voice update.
In-person checks: Drop by any TTPost outlet with your code for assistance.
These options help you stay informed even without internet access.
TTPost uses a standard 13-character Universal Postal Union format:
Two letters at the start (service type — e.g., RR for registered, EE for express).
Nine digits in the middle.
“TT” at the end for Trinidad and Tobago.
A valid code looks like this pattern: AA123456789TT
Here are some examples:
RR456123789TT
EE987654321TT
CP135792468TT
If yours matches this style, you’re using a TTPost-compatible number.
TTPost handles a wide variety of shipments:
Letters and documents
Small packets and mid-size parcels
Large boxes (weight limits vary by service, often up to 30 kg)
EMS for fast international delivery
Local courier for quick doorstep drops
Proper packing is essential, especially for fragile goods. TTPost provides guidelines on cushioning, sealing, and addressing to help avoid damage.
As your package moves through the network, you may see:
Received: Item accepted at the counter.
In Transit / Moving Along: Traveling between facilities or countries.
Customs Processing: Under review when entering or leaving Trinidad and Tobago.
Out for Delivery: The driver is making the final delivery run.
Ready for Pickup: Waiting at a designated office.
Delivered: Successfully handed over.
These updates help you understand each step of the journey.
Delivery speeds depend on the service and destination:
Domestic standard: About 1–3 business days
Local courier: Often 24–48 hours
EMS international: Around 3–12 days, depending on zone
Standard international mail: 10–40 days, sometimes longer due to customs, weather, or holiday backlogs
Busy seasons, like Christmas or Carnival, can slow things down, so planning helps.
Some issues may show up, but most resolve easily:
No updates: Wait 24 hours; some legs of the journey may not scan immediately.
Invalid code: Make sure it ends with TT and has exactly 13 characters.
Customs delays: Normal for international parcels — continue monitoring.
Pickup status but not delivered: Bring ID and your tracking number to the branch.
Long delays: Check with the sender or contact TTPost to start an inquiry.
High-volume periods and warehouse slowdowns can cause temporary pauses.
For help or questions, use these official channels:
Customer Care: 800-POST (7675) — weekdays, 8 AM to 4 PM
Courier Hotline: 800-SEND (7363)
Email: [email protected]
Fax: (868) 669-1169
Head Office: Located in Piarco — open for in-person assistance
Enter your tracking number to get real-time updates on your parcel