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Enter your tracking number in the field on the page.
Click Track to load your results.
Review the timeline showing locations, dates, and shipment activity.
If you prefer checking straight from the source:
Visit the Vanuatu Post Track & Trace page.
Enter your tracking number and submit the form.
The system will show the shipment’s current location, previous handling points, and any next movements.
This is ideal if you need official confirmation or want to double-check international scans.
If online tools aren’t available:
Call Vanuatu Post and provide your tracking number.
Visit a local post office, where staff can pull up the latest status on their system.
Although Vanuatu Post does not currently offer a mobile app, these alternatives still provide reliable tracking access.
Most Vanuatu Post tracking codes follow a 13-character Universal Postal Union format:
2 letters at the beginning (service type)
9 digits
VU at the end (country code for Vanuatu)
This format helps easily identify the service and destination within international systems.
Examples include:
EE123456789VU
RR987654321VU
CP135792468VU
If your number matches this structure, it should track correctly through our tool and the official site.
Vanuatu Post manages a range of domestic and international shipments:
Domestic Services:
Fast delivery between islands
Suitable for letters, documents, and parcels
International Services:
Standard mail
Registered mail
Express EMS for urgent international deliveries
Parcels up to around 30 kg, depending on destination
Additional Services:
Money transfers
Business mailing solutions
Postcards and small goods via souvenir outlets
Always pack items securely and label them clearly. International shipments may need customs forms—especially for goods, electronics, or high-value items.
Here are the updates you’ll typically see:
Accepted: Item handed over at the post office
Processed: Sorted at a facility
In Transit: Moving between locations or countries
At Customs: Being cleared for international delivery
Out for Delivery: Out with the local carrier
Delivered: Successfully received
Held: Waiting for documents, fees, or pickup
Understanding each status helps you know whether everything is on schedule.
Delivery times vary depending on the service and destination:
Usually 1–2 business days between major islands
Remote areas may take slightly longer
Zone A: Australia, New Zealand → 4–14 days
Zone B: Philippines, Indonesia → 9–14 days
Zone C: China, Thailand → 9–18 days
Zone D: Middle East, Africa → 9–20 days
Zone E: USA, UK, South America → 9–20 days
Weather, customs checks, and remote island routes may add a few days, so EMS is best for urgent shipments.
For help or tracking support:
Phone: +678 22000 or +678 23900 (Mon–Fri, 8 AM–3 PM)
Email: [email protected]
Visit: Vanuatu Post headquarters in Port Vila or any local branch
Website forms: Submit claims or feedback through their online service pages
Enter your tracking number to get real-time updates on your parcel